Cookie Policy
Effective date: April 17, 2026 | Version: 1.0
This Cookie Policy explains what cookies are, how Retorno ("Service") uses them, and how you can manage your preferences.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site function properly, remember your preferences, and collect usage information. Similar technologies (local storage, session storage) are covered by this policy as well.
2. Cookie Categories We Use
Essential Cookies
Required for the Service to function. These cannot be disabled.
- Authentication and session management.
- Cookie consent state (remembering your preferences).
Analytics Cookies
Used to understand how visitors interact with the Service. These are only activated after you provide consent via our cookie banner.
- Powered by PostHog.
- Help us improve the product by tracking feature usage and page views.
3. Cookie Details
| Cookie name | Category | Purpose | Duration | Provider |
|---|---|---|---|---|
session_token | Essential | Authenticates your session | Session | Retorno |
cc_cookie | Essential | Stores your cookie consent preferences | 12 months | vanilla-cookieconsent |
ph_* | Analytics | PostHog analytics tracking (user ID, session replay, feature flags) | Up to 12 months | PostHog |
4. Legal Basis
- Essential cookies: Legitimate interest — necessary for the Service to operate (LGPD art. 7, IX).
- Analytics cookies: Consent — only set after you opt in via the cookie banner (LGPD art. 7, I).
5. How to Manage Cookies
Cookie banner
When you first visit the Service, a cookie banner powered by vanilla-cookieconsent will appear. You can accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer.
Browser settings
Most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies may impair the Service functionality.
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
6. No Marketing or Advertising Cookies
We do not use any marketing, advertising, or third-party tracking cookies. We do not participate in ad networks or retargeting programs.
7. Contact
If you have questions about our use of cookies, contact us at:
Dusik Consultoria em Ti Ltda CNPJ: 52.470.169/0001-09 Email: eduardo@retorno.io DPO: eduardo@retorno.io